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Business and contact

  • Who or what is Beerwulf?

    Beerwulf.com is a user-friendly platform for craft beer with a local, national and international assortment. We want as many people as possible to become acquainted with our growing range of craft beers.

    That’s why you will find stories about beers and breweries on beerwulf.com, including reviews from both fans and experts alike. We give customised advice to help you find the right beer that suits your taste preference.

    Driven by the wide assortment, the relevant information and our excellent service, beerwulf.com has now made discovering and ordering craft beer more fun and easier than ever. Cheers!

    You will find more information about Beerwulf under the tab “About us”.

    Still have a question? Get in touch!

  • Can I work at Beerwulf?

    Beerwulf is growing fast and we are always looking for talented people and beer fans with which to strengthen our team. Current vacancies can be found on beerwulf.homerun.co.

    Still have a question? Get in touch!

  • How can I contact Beerwulf?

    You can contact us through several different channels:

    • Our free phone number is 0800 - 233 79 85 from Monday to Friday, between 10 a.m. and 5.00 p.m. If you can’t get hold of us, please leave a call back request. We will call you back as soon as possible.
    • You can also send a message by email to service@beerwulf.com, or via Facebook.com/BeerwulfWebshop, or tweet us at @BeerwulfWebshop.

    Still have a question? Get in touch!

  • Do you have a complaint about our service or our products?

    Our aim is to help solve any problems as quickly as possible. You can contact our Customer Service every Monday to Friday between 10 a.m. and 5.30 p.m. by calling our freephone number 0800 - 233 79 85. If you are unable to get hold of us, please leave a call back request. Alternatively, you can send an email to service@beerwulf.com. We guarantee you will receive an answer within one week. If you are not satisfied with the help you receive, you can raise your complaint with the Thuiswinkel disputes commission. You can also raise your complaint via the European ODR Platform.

    Still have a question? Get in touch!

  • What does the Nix18 logo on the website mean?

    Too much of anything is never a good thing. That certainly applies when it comes to alcohol consumption. Drinking responsibly is part of leading a healthy lifestyle. Drink and enjoy in moderation, that’s our philosophy. But to be absolutely clear: we do not support alcohol abuse. For those who choose to drink alcohol, there are clear guidelines available on how to drink responsibly. The Dutch Foundation for Responsible Alcohol Consumption recommends that women drink no more than two standard glasses of beer (25 cl) per day. Men can drink up to two to three standard glasses per day. In certain cases, drinking alcohol is not advised, e.g. when driving, working, playing sports, taking medication and when pregnant or breastfeeding.

    Beerwulf exclusively markets its products to people who are over the age of 18 and does not sell alcoholic drinks to young people under the age of 18. We verify the age of our customers four times before our packages are sent. Luckily, 85% of young people over 18 drink alcohol responsibly.

    We support the views of the Dutch Foundation for Responsible Alcohol Consumption, a trade organisation that promotes responsible alcohol consumption.

    All about drink responsibly read here.

    Still have a question? Get in touch!

  • Why do you keep verifying the age of visitors and buyers?

    Beerwulf only deals with people that are 18 years and older. We do not sell or deliver to people under this age. That is why we verify a persons age four times before handing over a delivery. The first time when you visit the Beerwulf website. The second time when placing an order. The third time during order confirmation, and lastly on delivery.

    Read more about this at beerwulf.com/nix18

    Still have a question? Get in touch!

  • Where can I find Beerwulf on social media?

    Beerwulf is of course on Facebook.You can also follow us on Instagram.We are also active on Twitter via  @BeerwulfWebshop, but mainly to respond to other peoples tweets. Beerwulf also has a LinkedIn page.

    Still have a question? Get in touch!

  • How do I subscribe or unsubscribe to the email newsletter?

    You can subscribe to the Beerwulf newsletter on our website. In each email you receive, there is a link that you can use to easily unsubscribe.

    Still have a question? Get in touch!